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Heavy Seas Beer
  • Home
  • Our Story
  • Our Beer
  • Beer Finder
  • Visit Us
  • Shop
  • Events
  • Contact Us
  • Distributors
  • Community
  • Employment
  • Heavy Seas Blog
  • FAQ

FAQ 
​

What are your hours?
 
Our curbside hours each week are:
Thursday & Friday 3pm-7pm
Saturday & Sunday 12pm-4pm. 
 
How do I order beer for curbside pick-up?
 
There are two ways to order:
  1. Preorder the day before at www.hsbeerorders.com and pick up the next day that we are open for curbside. Orders placed online are not available for same day pick-up. 
  2. Drive up during our curbside hours and place your order directly with our team 

Do I have to order in advance?
 
No. You are welcome to drive up during our curbside hours and order from our team. 
The benefit of ordering in advance at www.hsbeerorders.com is that your order will be ready when you arrive (saving you time) and will limit the amount of contact with our team.  
 
How long do I have to pick up my order?
 
We ask that you pick up your order as soon as possible.  All Crowler and Growler sales are final.  Crowler and Growler orders not picked up within 1 week will be canceled and are not eligible for a refund.  Any package beer orders not picked up within 30 day will be refunded and restocked.

What if I forgot to pick up my order the day I was supposed to? 

We will keep your order safe! You are welcome to come by the next time we are open for curbside. 
 
I placed an order – can someone else pick it up for me?
 
Yes, the individual picking up your order must be +21 Years of age, have your first and last name, and a copy of your order confirmation you received via email. 
 
Is this safe?
 
We are taking every precaution we possibly can to ensure the safety of our staff and customers. We are following the recommendations of the CDC, WHO, and State & Local officials. We understand that this means new policies and procedures that may not be ideal but are absolutely necessary. We appreciate your patience during this time.
 
Can I come inside to order?
 
Our brewery is closed to the public. To ensure the safety of our staff we cannot allow any customers our guests in the building at this time.   

Can I purchase a gift card at the brewery?
 
There are two ways to purchase gift cards: 
  1. E-Cards are available for purchase at  www.hsbeerorders.com. E-Cards can be used at www.hsbeerorders.com, curbside ordering, and in our taproom once it reopens. 
  2. Drive up during our curbside hours and purchase a gift card directly from our team.  Physical gift cards can be used atwww.hsbeerorders.com, curbside ordering, and in our taproom once it reopens.
 
Please note: Gift cards (E-Cards & Physical cards) cannot be used at www.hsbeer.com/shop

Are you accepting cash?
 
We are not accepting cash at this time.  Credit or gift cards are accepted. 
 
Can I use a gift card to pay?
 
Yes.
 
Do you deliver?
 
We are not offering delivery at this time.  We suggest reaching out to your local liquor store as many are now offering delivery or working with companies like drizzly, minibar, or go-puff to provide this service.
 
Do you sell Kegs?
 
We do not sell kegs through our curbside.  We suggest reaching out to your local liquor store as they can order kegs directly from their Heavy Seas Beer distributor.  
 
Can I come in to use the bathroom?
 
Our brewery is closed to the public. To ensure the safety of our staff, we cannot allow any customers our guests in the building at this time.   
 
When will you be reopening?
 
Unfortunately, at this time, we do not have a reopen date set. Our taproom is directly connected to our production facility and in order to keep our brewery crew as safe as possible, we must limit the number of outside visitors entering the building. Until we feel there is a safe way to do this without putting our crew at any unnecessary risk, the taproom will remain closed. 
 
Please know that we miss you all and are just as eager to see your faces back in the taproom with us. We will reopen – that is certain.  Until then, we greatly appreciate your continued support. 
​
  • Home
  • Our Story
  • Our Beer
  • Beer Finder
  • Visit Us
  • Shop
  • Events
  • Contact Us
  • Distributors
  • Community
  • Employment
  • Heavy Seas Blog
  • FAQ